FAQs

Where do you ship? I ship to most English-speaking countries; if your country is not listed please reach out to me and I can likely add it. All items are shipped from Vancouver Island, BC, Canada. With exception of pre-orders, I usually ship games the same or next day. Most customers in North America receive their order within 3-9 business days (although some orders to the US could take longer due to tariffs) I choose air mail for international shipments which usually means they arrive within 1-2 weeks; however that is highly variable depending on local carriers.

Do you offer local pickup? If you live near Victoria or Nanaimo, and would like to arrange for free local pickup, please select this option under shipping

What is your stance on sustainability? I am a big believer in sustainability and design my games to minimize waste. Most components are paper-based and recyclable, and I ship using carbon-neutral shipping with Canada Post.

Are your games really handmade? All the games are lovingly made by yours truly – Jess: from designing the graphics, creating the puzzles, tangling the mysteries – and all the way to packing and writing the thank you cards. Your support of my small business means the world to me!